Get more credits for your workspace. Members and Admins can read the balance. The Credits page requires Admin access.
Ask your agent
How many Zero Cool credits does my workspace have?
The agent reads the balance with zerocool workspaces. It cannot buy credits.
In the portal
There is no self-service purchase. Zero Cool adds credits under an order or invoice.
- Open the account menu and select Help and feedback.
- Choose Feedback and ask for credits. Name the workspace and the amount.
- Select Send feedback. Zero Cool contacts you.
To see your balance, open Credits in the workspace. It shows Balance and Credit history.
In a funded workspace
The Credits page shows Available shared credits, Total credits authorized: and Total credits used:. Ask an Admin of the funding workspace to authorize more credits or to add credits to the funding workspace.
Prices and credits explains charges and refunds.